Dah88 is a trusted online gaming platform in Bangladesh that places the highest importance on member privacy. This Privacy Policy clearly explains what information we collect when you use dah88.win, why we collect it, and how we keep it secure. By using our platform, you are considered to have agreed to this Privacy Policy.
We believe transparency is the foundation of trust. That is why dah88 never uses your information in a hidden or unclear way. This policy is written in plain language so you can easily understand it.
1. Information We Collect
We collect various types of information when you register and use the dah88 platform. Without this data, we would not be able to deliver a safe and high-quality gaming experience.
Personal Identification Information
- Full name and date of birth (for age verification).
- Email address and mobile number.
- Current address and nationality.
- National ID or passport number (for KYC verification).
Financial Information
- Payment method details (bKash, Nagad, Rocket number).
- Deposit and withdrawal history.
- Transaction date, time, and amount.
Technical Information
- IP address and device type.
- Browser type and operating system.
- Time spent on site and pages visited.
- Cookie and session data.
2. Purpose of Data Collection
Dah88 only collects and uses your information for specific, legitimate purposes. We never collect data that is unnecessary.
- To create and manage your account.
- To verify identity and age (confirming 18+).
- To process financial transactions.
- To prevent fraud and money laundering.
- To provide customer support.
- To send promotional offers and bonuses (with your consent).
- To comply with legal obligations.
Dah88 never sells your personal information. We only use your data to the extent necessary to provide you with our services.
3. Information Sharing & Disclosure
We understand you do not want your information shared indiscriminately. That is why dah88 only shares data with third parties in very limited circumstances.
| Third Parties | What Information Is Shared | Purpose | Status |
|---|---|---|---|
| Payment Processors | Transaction Information | Deposit / Withdrawal | Limited |
| KYC Verifier | Identity Documents | Age & Identity Verification | Encrypted |
| Security Organization | IP & Device Information | Fraud Prevention | Limited |
| Government Authorities | Legally Required Information | Legal Obligations | Lawful |
Outside of the cases mentioned above, dah88 does not share your information with any marketing agency, advertising firm, or other third party.
4. Cookie Policy
Dah88 uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Essential for login sessions and security.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: To analyze user behavior and improve site performance.
You can delete or disable cookies from your browser settings at any time. However, disabling cookies may cause some features of the site to not work properly.
5. Data Retention Period
Dah88 does not retain your data beyond defined time limits. A specific retention period is set for each category of information.
- Account information: for as long as the account is active, and for 5 years after closure.
- Financial transactions: 7 years, as required by law.
- KYC documents: 3 years after verification.
- Cookie and session data: deleted when the session ends, or after a maximum of 30 days.
- Support conversations: 2 years.
6. Your Rights
As a dah88 member, you have several important rights over your personal information. We fully support and uphold these rights.
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: Right to update incorrect or outdated information.
- Right to Erasure: The right to request deletion of data, except where a legal obligation applies.
- Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
- Right to Portability: The right to receive your data in a readable format.
- Right to Object: Right to opt out of marketing communications.
To exercise any of these rights, email us at [email protected] or reach out via live chat. We will respond within 30 days.
7. Protection of Minors' Data
Dah88 strictly ensures that no one under the age of 18 can access this platform. Age is verified at the time of registration, and any suspicious accounts are investigated.
If we discover that a minor has opened an account, that account will be closed immediately and all collected data will be deleted.
8. Security Measures
Dah88 uses internationally recognized security technology to protect your data. Our security team monitors the system around the clock, 24 hours a day.
- 256-bit SSL/TLS encryption on all data transfers.
- Two-Factor Authentication (2FA) support.
- Regular third-party security audits.
- Anti-fraud system and real-time monitoring.
- Server data is stored in encrypted form.
- Access control — only authorized personnel can view data.
9. Changes to the Privacy Policy
Dah88 may update this Privacy Policy at any time. If any significant changes are made, we will notify you by email or through a site notification.
Updated policies take effect from the date of publication. Continued use of the site after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to our Data Protection team. We are always here to help.
- Email: [email protected]
- Live Chat: Click the icon at the bottom right of the site.
- Response time: up to 30 business days.